We understand that
making purchases online involves a great deal of trust on your part.
We take this trust very seriously, and make it our highest priority
to ensure the security and confidentiality of the personal information
you provide to us. Please read the following policy to learn about our
privacy practices. By visiting our website,
you are accepting the practices described herein.
we collect from you
In General We receive
and store any information you enter on our Web site or give us in any
other way. This includes information that can identify you ('personal
information'), including your first and last name, telephone number,
postal and e-mail addresses, and, in some cases, billing information
(such as credit card number, cardholder name, and expiration date).
We also may request information about your traveler preferences, including
meal requests, seat selection, frequent flyer/hotel/car rental program
information, and ticketing options. You can choose not to provide information
to us, but in general some information about you is required in order
for you to register as a member; purchase products or services; complete
a traveler profile; participate in a survey, contest, or sweepstakes;
ask us a question; or initiate other transactions on our site
When you make travel or other arrangements for someone else through
our web site,
we will request personal information and travel preferences about that
individual. You should obtain the consent of other individuals prior
to providing our web site with their personal information
and travel preferences, as any access to view or change their information
will be available only through your account.
Other Sources We also may periodically obtain information about you
from our business partners and other independent third-party sources
and add it to our account information. Examples of information we may
receive include: updated delivery and address information, which we
use to correct our records and to facilitate proper delivery of travel
information; and demographic information, which we use to better understand
your potential purchasing preferences.
We automatically collect some information about your computer when you
visit our web site.
For example, we will collect your IP address, Web browser software (such
as Netscape Navigator or Internet Explorer), and referring Web site.
We also may collect information about your online activity, such as
trips viewed and purchases made. One of our goals in collecting this
automatic information is to help customize your user experience.
Cookies and Other
Web Technologies When you visit our web site, we may
assign your computer a 'cookie' (a small, unique identifier text file).
For example, whenever you sign in as a our web site
member, we record your member ID and the name on your member account
in the cookie file on your computer. We also may record your password
in this cookie file, if you checked the box entitled 'Save this password
for automatic sign-in.' Note that member IDs, passwords, and any other
account-related data included in such cookies are encrypted for security
purposes. You can always choose not to receive a cookie file by enabling
a cookie. Please note that if you refuse to accept cookies from our
web site, you may not be able to access many of the travel
tools offered by our web site.
by Third-Party Advertising Companies Third-party advertisers, such as
those we use to serve ads on our behalf across the Internet, may use
cookies and other technologies (such as Web beacons or single-pixel
GIFS) for several purposes, including: to measure the effectiveness
of their ads; to analyze, modify, and personalize advertising content
and other sites; and to provide ads about goods and services we hope
will be of interest to you. We do not have access to or control over
cookies or other features they may use, and the information practices
How we use your
site uses sensitive billing information (such as cardholder
name, credit card number, and expiration date) for the purpose of completing
the travel purchases you conduct on our site. We use other information
about you for the following general purposes: to provide you with the
products and services you request; to provide you with travel confirmation
and updates; to manage your account, including processing bills and
providing travel notifications; to communicate with you in general;
to respond to your questions and comments; to measure interest in and
improve our products, services, and Web site; to notify you about special
offers and products or services that may be of interest to you; to otherwise
customize your experience with our web site; to reward
you as part of any reward and recognition program you choose to join;
to solicit information from you, including through surveys; to resolve
disputes, collect fees, or troubleshoot problems; to prevent potentially
otherwise described to you at the point of collection.
Please review 'Your
choices with respect to the collection and use of your information'
we share your information
site may share your information with the following entities:
such as hotel, airline, cruise, or car rental companies, or activity
providers, who fulfill your travel reservations. Throughout our
all services provided by a third-party supplier are described as such.
We do share your email address with these suppliers to help in fulfilling
the travel reservation you have made on our web site.
We do not place limitations on our suppliers' use or disclosure of your
other personal information. Therefore, we encourage you to review the
privacy policies of any travel supplier whose products you purchase
through our web site.
Please note that these suppliers also may contact you as necessary to
obtain additional information about you or to facilitate your travel
Third-party vendors who provide services or functions on our behalf,
including credit card processing, business analytics, customer service,
marketing, distribution of surveys or sweepstakes programs, and fraud
prevention. These companies have access to personal information needed
to perform their functions but are not permitted to share or use the
information for any other purpose.
>> Business partners with whom
we may jointly offer products or services. You can tell when a third
party is involved in a product or service you have requested because
their name will appear with ours. If you choose to access these optional
services, we may share information about you, including your personal
information, with those partners. Please note that we do not control
the privacy practices of these third-party business partners and recommend
you evaluate their practices before deciding to provide your personal
Companies within the getTickets family who provide services or functions
on our behalf, including credit card processing, business analytics,
customer service, marketing, distribution of surveys or sweepstakes
programs, and fraud prevention. These companies have access to personal
information needed to perform their functions but are not permitted
to share or use the information for any other purpose.
Third-party vendors Sharing this information with our U.S. corporate
affiliates, enables us to provide you with information about products
and services, both travel-related and other, which might interest you.
To the extent that our corporate affiliates have access to your information,
they will follow practices that are at least as restrictive as the practices
laws governing the transmission of promotional communications and, at
a minimum, give you an opportunity in any commercial e-mail they send
to choose not to receive such e-mail messages in the future.
We also may share
>> In response
to subpoenas, court orders, or other legal process; to establish or
exercise our legal rights; to defend against legal claims; or as otherwise
required by law. In such cases we reserve the right to raise or waive
any legal objection or right available to us.
>> When we
believe it is appropriate to investigate, prevent, or take action regarding
illegal or suspected illegal activities; to protect and defend the rights,
property, or safety of our web site,
our customers, or others; and in connection with our Terms of Service
and other agreements.
>> In connection
with a corporate transaction, such as a divestiture, merger, consolidation,
or asset sale, or in the unlikely event of bankruptcy.
Other than as set
out above, you will be notified when personal information about you
will be shared with third parties, and you will have an opportunity
to choose not to have us share such information.
We also may share
aggregate or anonymous information with third parties, including advertisers
and investors. For example, we may tell our advertisers the number of
visitors a Web site receives or what are the most popular vacation destinations.
This information does not contain any personal information and is used
to develop content and services we hope you will find of interest
How you can access your information Top
You can access
your information at various points on the
Web site. These include:
• The “My
Account” or “Log in” page on our
where you can view, update, or change your personal information. On
this page, you also can change your password; elect to have an automatic
password sign-in when logging on to our web site;
add new travelers and delete existing travelers from your member profile;
update or correct names, phone numbers, and emergency contacts for travelers
associated with your profile; and update your travel preferences
• The Itineraries
page, where you can view, update, or delete your saved trip itineraries
You can close your
at any time without any penalty or limitation. We will send you an e-mail
confirming your request to close your account to the e-mail address
contained in your member profile. Please note that after you close an
account, you will not be able to sign in or access any of your personal
information. However, you can open a new account at any time. Please
also note that we may retain certain information associated with your
account for analytical purposes as well as for recordkeeping integrity.
Your choices with
respect to collection and use of your information Top
As discussed above, you can choose not to provide us with any information,
although it may be needed to make travel purchases or to take advantage
of certain features offered on our web site.
can add or update information on the “My Account” or “Sign
in” pages and Itineraries pages and close your account as described
• When you
register as a member on our web site,
you will be given a choice as to whether you want to receive e-mail
messages from our web site
or getTickets, LLC about special offers. Whether registered as an our
web site member or not, you also will be given the opportunity
to unsubscribe from commercial messages in any such e-mail we send.
Please note that we reserve the right to send you other communications,
including service announcements, administrative messages, and surveys
relating either to your
account or to your transactions on our
without offering you the opportunity to opt out of receiving them.
• The Help
portion of the toolbar on most browsers will tell you how to prevent
your browser from accepting new cookies, how to have the browser notify
you when you receive a new cookie, or how to disable cookies altogether.
Please note that if you refuse to accept cookies from our
you will not be able to access portions of our site.
How we protect
We want you to
feel confident about using our web site.com
to plan and purchase your travel, so we are committed to protecting
the information we collect. While no Web site can guarantee security,
we have implemented appropriate administrative, technical, and physical
security procedures to help protect the personal information you provide
to us. For example, only authorized employees are permitted to access
personal information, and they only may do so for permitted business
functions. In addition, we use encryption when transmitting your sensitive
personal information between your system and ours, and we employ firewalls
and intrusion detection systems to help prevent unauthorized persons
from gaining access to your information.
site does not sell travel or other services for purchase by
children. Should a child whom we know to be under 13 send personal information
to us, we will use that information only to respond directly to that
child to inform him or her that we must have parental consent before
receiving his or her personal information.
If any part of
site links you to other Web sites, those Web sites do not operate under
posted on those other Web sites to understand their procedures for collecting,
using, and disclosing personal information.
Changes to this
a notice to the e-mail address you provided to us or by placing a prominent
notice on our Web site
How you can contact
If you have questions
please e-mail us at bizdev[at]getTicketsInc.com please use “Privacy
Policy questions” in the subject line. Failure to mention the
January 1, 2008.